Original job description
Apprentice Coordinator
Location: Mississauga, Ontario (Hybrid) Position Type: Full-Time
Be the Heart of a Team That's Building Ontario's Skilled Trades Workforce
At Merit Ontario, we don't just support apprentices, we support our employees too. We believe people do their best work when they feel valued, cared for, and set up for success.
We're looking for a highly organized, detail-oriented Apprenticeship Coordinator who enjoys working with people, keeping projects on track, and making a difference behind the scenes. If you're someone who thrives in a collaborative environment, loves staying organized, and enjoys supporting a fast-paced team, we'd love to meet you.
What You'll Do
As an Apprenticeship Coordinator, you'll work closely with our Apprenticeship Specialists to help deliver exceptional service to apprentices and employers across Ontario. You'll play a key role in keeping our Group Sponsor Program running smoothly while supporting strategic initiatives that continue to grow and strengthen the program.
Your Work May Include:
Supporting Apprenticeship Specialists with their assigned strategic portfolios, such as apprentice success, wrap-around supports, OYAP, employer engagement, assessments, events, government reporting, or other workforce development initiatives.
Coordinating apprentice registrations, documentation, and onboarding activities.
Maintaining accurate apprentice and employer records across multiple systems.
Tracking apprentice progression, levelled schooling, training hours, certification milestones, and employer information.
Following up with apprentices and employers to ensure important deadlines and program requirements are met.
What You'll Do
As a Apprenticeship Coordinator, you'll work closely with our Apprenticeship Specialists to help deliver exceptional service to apprentices and employers across Ontario. You'll play a key role in keeping our Group Sponsor Program running smoothly while supporting strategic initiatives that continue to grow and strengthen the program.
Your Work May Include:
Supporting Apprenticeship Specialists with their assigned strategic portfolios, such as apprentice success, wrap-around supports, OYAP, employer engagement, assessments, events, government reporting, or other workforce development initiatives.
Coordinating apprentice registrations, documentation, and onboarding activities.
Maintaining accurate apprentice and employer records across multiple systems.
Tracking apprentice progression, levelled schooling, training hours, certification milestones, and employer information.
Following up with apprentices and employers to ensure important deadlines and program requirements are met.
Assisting with reporting, compliance, meetings, events, and special projects.
Collaborating with Skilled Trades Ontario, educational institutions, employers, and the Merit Ontario team to provide an outstanding client experience.
What You'll Bring
We're looking for someone who enjoys solving problems, staying organized, and helping others succeed.
You Bring:
1-3 years of experience in administration, program coordination, customer service, education, workforce development, or a related field.
Outstanding organizational skills and exceptional attention to detail.
Strong communication and customer service skills.
The ability to manage multiple priorities in a fast-paced environment.
A positive, collaborative attitude and a willingness to jump in wherever needed.
Confidence using Microsoft Office (Outlook, Word, Excel, Teams), digital systems, and AI tools.
Experience with Ontario's apprenticeship system is an asset but not required.
When You Join Us, You'll Enjoy:
Comprehensive health and wellness benefits from day one.
Access to employee supports and resources that help you thrive both personally and professionally.
Meaningful work that directly impacts apprentices, students, and employers across Ontario.
Opportunities to learn, grow, and develop your career within a purpose-driven organization.
A supportive team that is invested in your success and well-being.
A hybrid work environment that supports work-life balance.
Working Conditions
Hybrid work environment (3 days in the Mississauga office, 2 days remote)
Monday to Friday with flexible working hours
Occasional evening and weekend work for events
Some travel within Ontario may be required
Valid Ontario Driver's Licence And Reliable Transportation Required
Ready to Make an Impact?
If you're looking for a career where your work matters, your growth is supported, and your well-being is valued, we'd love to hear from you. Join a team that's committed to helping apprentices succeed - and committed to helping you succeed too.
Submit your resume and cover letter and tell us why you'd be a great addition to the Merit Ontario team!
More about this job
Responsibilities
Coordinate apprentice registrations, onboarding, records, progression tracking, and follow-ups to help ensure program requirements and deadlines are met. Support Apprenticeship Specialists with strategic initiatives, reporting, compliance, events, and collaboration with employers, educational institutions, Skilled Trades Ontario, and internal teams.
Requirements
Applicants should have 1–3 years of experience in administration, program coordination, customer service, education, workforce development, or a related field, along with strong organizational, communication, and customer service skills. They should be comfortable managing multiple priorities and using Microsoft Office, digital systems, and AI tools; apprenticeship-system experience is an asset but not required.
Skills
- Organization
- Attention To Detail
- Communication
- Customer Service
- Program Coordination
- Apprentice Registration
- Documentation Management
- Recordkeeping
- Progress Tracking
- Reporting
- Compliance
- Event Coordination
- Project Coordination
- Microsoft Office
- Digital Systems
- AI Tools
Benefits
- Health And Wellness Benefits
- Employee Support And Resources
- Career Development Opportunities
- Hybrid Work Environment
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Education
- Trades
- Customer Service & Support
- Construction
Keywords
- Apprenticeship
- Group Sponsor Program
- Skilled Trades Ontario
- Ontario Youth Apprenticeship Program
- OYAP
- Apprentice Success
- Wrap-Around Supports
- Employer Engagement
- Apprentice Registration
- Onboarding
- Apprentice Records
- Employer Records
- Training Hours
- Levelled Schooling
- Certification Milestones
- Government Reporting
- Compliance
- Workforce Development
- Strategic Portfolios
- Assessments
- Events
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft Teams
- Digital Systems
- AI Tools
- Customer Service
- Program Coordination
