Original job description
About Mettler Toledo
Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
* We help feed the world. We impact how food is produced, packaged and made safe.
* We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
* Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
* No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.
Our Opening and Your Responsibilities
Mettler Toledo is hiring a Bilingual Telesales Specialist based in Mississauga. As a Telesales Specialist you will primarily be responsible for selling service contracts via outbound call campaigns. Execute targeted and planned ibase marketing campaigns prospecting, by utilizing the telephone, e-mail, Internet, and other available technologies. You will also be offering straightforward consultation, support, and solutions to prospective customers along with enhancing existing customer contracts based on their changing business needs.
Essential Duties and Responsibilities
* Develop a high level of technical expertise in regard to the applicable business area’s service offerings. Understand and be able to effectively communicate the service solutions we offer that will best fit the customer's business needs
* Proactively employing professional selling skills in the pursuit of new service business, and accurately managing and recording data generated from these efforts
* Manage all outbound calls, activities, and sales transactions in CRM
* Provide complete solutions and collaborate with the field, when necessary, for service inquiries
* Work in coordination with any service support team within the organization to obtain problem resolution and resolve customer issues
What You Need to Succeed
* A Diploma/Bachelor's degree in a technical field is preferred
* Two to three years of any combination of customer service, sales, or marketing related experience; outbound call center experience and telesales skills training are desirable
* Must be Bilingual in French and English
* Must be legally entitled to work in Canada
Our Offer to You
* Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment
* And, all the usual such as paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
* Global market strength and worldwide leadership in weighing
* A brand name that is identified worldwide with precision, quality, and innovation
* Thousands of patents, design and innovation awards
* A commitment to extraordinary service on our state-of-the-art equipment
* $65000 - $70000/yr
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to, for example, race, colour, religion, sex, age, place of origin, disability, sexual orientation, gender identity, or any other protected characteristics.
We are committed to creating an inclusive, equitable and accessible work environment. If you are an individual with a disability and you need assistance or an accommodation during the application, interviewing or employment process, please contact us at jamie.anderson2@mt.com so we can discuss in confidence a suitable accommodation.
