Full-time jobs in Oakville, Ontario

Find full-time jobs in Oakville, Ontario and nearby towns within 25 km. Read the full details and apply.

Newest first

Within 25 km of Oakville

Added 14 days ago
Senior Specialist I, Business Operations
Samsung Electronics
Mississauga, ON
Added 14 days ago
INFINITI Data Analytics and Insights Intern – September 2027 – 12 Months – 5290 Orbitor Dr, Mississauga, ON, L4W 4Z5
Nissan Motor Corporation
Mississauga, ON
Added 14 days ago
Customer Service Representative
Excelitas Technologies
Mississauga, ON
Added 14 days ago
Production Supervisor
Excelitas Technologies
Mississauga, ON
Added 14 days ago
MT
Inside Sales Representative
Muir Tapes & Adhesives
Oakville, ON
- $55,000 to $60,000 CAD / year
Added 14 days ago
Industrial Field Service Technician
Mettler-Toledo International, Inc
Mississauga, ON
Added 14 days ago
Inside Sales Representative
Mettler-Toledo International, Inc
Mississauga, ON
Added 14 days ago
Business Development Specialist
Mettler-Toledo International, Inc
Mississauga, ON
Added 14 days ago
Lab Inside Sales Specialist
Mettler-Toledo International, Inc
Mississauga, ON
Added 14 days ago
Telesales Specialist
Mettler-Toledo International, Inc
Mississauga, ON
Added 14 days ago
Employer Liaison/Coach
Achēv
Mississauga, ON
Added 14 days ago
BA
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Bothwell Accurate Co. Inc.
Mississauga, ON
- $90,000 to $100,000 CAD / year
Added 14 days ago
Field Service Technician
Mettler-Toledo International, Inc
Mississauga, ON
Added 14 days ago
Bilingual Telesales Specialist
Mettler-Toledo International, Inc
Mississauga, ON
Added 14 days ago
PM
Corporate Controller
Profound Medical
Mississauga, ON
- $150,000 to $180,000 CAD / year
Added 14 days ago
Manager, Revenue Growth Management
Keurig Dr Pepper
Mississauga, ON
Added 14 days ago
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Eaton Corporation
Milton, ON
Added 14 days ago
Sr Ford Specialist
The Canada Life Assurance Company
Mississauga, ON
Added 14 days ago
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DSV
Milton, ON
Added 14 days ago
(CAN) Overnight Assistant Manager
Walmart Canada
Milton, ON
Added 14 days ago
medical clinic receptionist
Ceremonial Medical Centre
Mississauga, ON
Added 14 days ago
Technical Support Agent
Survalent
Mississauga, ON
Added 14 days ago
Field Service Operations Manager - Truck and Trailer
Brandt Group of Companies
Mississauga, ON
Added 14 days ago
Field Service Operations Manager - Construction and Forestry
Brandt Group of Companies
Mississauga, ON
Added 14 days ago
A
Senior Manager - Safety & Security - Airport Project
AECOM
Mississauga, ON
- $120,000 to $170,000 CAD / year

Excelitas Technologies

Customer Service Representative

Mississauga, ON, Canada

Within 25 km of Oakville · About 16.1 km from the city centre

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Job details

Apply by: Nov 12, 2026
Experience: 3 years’ experience in Customer Service in a similar position within a manufacturing environment.
Posted: Oct 13, 2026

Original job description

ENABLE your future through light.

Excelitas is a global technology leader with more than 7,500 employees, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across the biomedical, semiconductor, industrial, consumer products, scientific, security, defense and aerospace sectors.

ENGAGE with us today and make your contribution to the future! Join the team that leading technology companies turn to for cutting-edge photonic innovation. At Excelitas Technologies you are how we EXCEL.

We are presently seeking an Customer Service Representative for our Mississauga site. The CSR will oversee the processing and fulfilment of customer orders and respond to customer inquiries and requests promptly. The incumbent will represent the Company in a professional and helpful manner by supporting electronic and telephone conversations with effective communication skills.

Main Responsibilities:

Review and accept customer phone and online orders.
Complete existing quotes as PO’s are received and/or create new opportunities as needed. Ensure quote and PO’s match on price, parts, quantity, shipping method and shipping terms. Ensure that automatic order confirmations are sent once order has been processed.
Exercises independent judgment to be able to handle communications with customers as it pertains to customer orders. Resolve unusual requests and problems that may require a customized response and communicate solutions or requested information to the customer with little to minimal supervision.
Utilize ERP/CRM systems to process orders, review open orders and adjust due dates.
Communicate with other departments at the site (Warehouse, Finance, Technical Services, Product Management) when it comes to execution, tracking and processing orders and gathering information needed for customer requests.
Timely and accurate entry into CRM/ERP systems regarding customer accounts i.e. internal comments/transaction comments.
Send Proforma invoices, quotes, invoices, Commercial invoices and quality documents as needed.
Create feedback cases for errors and positive and negative feedback.
Ensure approvals are followed per controlled process.
Other duties as assigned.

Requirements:

3 years’ experience in Customer Service in a similar position within a manufacturing environment.
Post-secondary diploma or degree from a recognized educational institution.
Experience using and knowledge of MRP systems for order entry and customer service management.
Salesforce and ERP (preferably QAD) experience is an asset.
Excellent English verbal and written communication skills.
Detail oriented.
Highly motivated, energetic, and a team player.
Ability to interact with external and internal contacts in a friendly, positive manner.
Experience working in an ISO9001, 14001, 13485 certified, and/or FDA QSR compliant environment is an asset.

Equal Opportunity/Affirmative Action Employer Minorities/Females/Disability/Gender Identity/Sexual Orientation

Excelitas is seeking leaders and innovators to join our global team! Visit: https://jobs.excelitas.com/

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More about this job

Responsibilities

Process and fulfill customer orders, manage quotes and purchase orders, maintain accurate customer records in ERP/CRM systems, and respond promptly to customer inquiries. Coordinate with internal departments to track and execute orders, resolve unusual requests, and provide customers with invoices, quotes, and required documentation.

Requirements

Requires at least three years of customer service experience in a similar manufacturing role and a post-secondary diploma or degree. Candidates should have experience with MRP systems and strong English communication skills; Salesforce, ERP/QAD, and experience in ISO-certified or FDA QSR-compliant environments are assets.

Skills

Customer Service
Order Processing
Order Fulfillment
Customer Communication
Quote and Purchase Order Management
ERP/MRP Systems
Salesforce
QAD
Problem Resolution
Cross-Functional Coordination
Attention to Detail
Written and Verbal Communication
ISO Standards
FDA QSR Compliance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Manufacturing
Order Entry
Order Fulfillment
Customer Inquiries
Quotes
Purchase Orders
Pricing
Shipping Terms
ERP
MRP
CRM
Salesforce
QAD
Order Tracking
Customer Accounts
Proforma Invoices
Commercial Invoices
Quality Documents
Feedback Cases
ISO 9001
ISO 14001
ISO 13485
FDA QSR
Cross-Functional Coordination
Warehouse
Finance
Technical Services
Product Management

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