Jobs in Oakville

Newest first

Within 25 km of Oakville

Added 4 mins ago
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Insight Global

Customer Service Representative

Mississauga, ON, Canada

$22 to $26 CAD / hour · Full-time

Within 25 km of Oakville · About 14.1 km from the city centre

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Job details

Pay: $22 to $26 CAD / hour
Job type: Full-time
Apply by: Nov 18, 2026
Experience: 1-3 years of customer service, order management, or related experience
Posted: Oct 19, 2026

Original job description

Job Description

The Customer Service Representative serves as the primary point of contact for key account customers and specialty teams. This individual will manage customer inquiries, process and track orders, coordinate with distribution and internal business teams, resolve claims and returns, and ensure an exceptional customer experience while supporting Bauer's brands. The role requires strong order management experience, customer relationship skills, and the ability to navigate ERP and order management systems.

Required Skills & Experience

High school diploma or equivalent

1-3 years of customer service, order management, or related experience

Strong written and verbal communication skills

Proficiency with Microsoft 365 (Outlook, Teams, Excel)

Customer-facing experience via phone, email, and digital channels

Strong problem-solving and decision-making skills

Experience working with ERP systems, EDI, order management systems, or B2B customer portals

Ability to manage multiple priorities and maintain professionalism in a fast-paced environment

Experience supporting cross-functional teams and customers

Nice to Have Skills & Experience

SAP experience

Bilingual in English and French

Experience in the sporting goods, consumer products, or apparel industry

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More about this job

Responsibilities

Serve as the primary contact for key account customers and specialty teams by managing inquiries, processing and tracking orders, and coordinating with distribution and internal teams. Resolve claims and returns while supporting an exceptional customer experience for Bauer's brands.

Requirements

Requires a high school diploma or equivalent and 1–3 years of customer service, order management, or related experience. Candidates should have strong communication and problem-solving skills, proficiency with Microsoft 365, customer-facing experience across phone, email, and digital channels, and familiarity with ERP, EDI, order management systems, or B2B portals.

Skills

Customer Service
Order Management
Written Communication
Verbal Communication
Microsoft 365
Problem-Solving
Decision-Making
ERP Systems
Electronic Data Interchange (EDI)
B2B Customer Portals
Order Tracking
Claims and Returns Resolution
Cross-Functional Coordination
Prioritization

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Key Account Customers
Order Management
Order Processing
Order Tracking
Customer Inquiries
Customer Relationships
Claims Resolution
Returns
Distribution Coordination
Cross-Functional Teams
Microsoft 365
Outlook
Teams
Excel
ERP Systems
Electronic Data Interchange (EDI)
B2B Customer Portals
SAP
Phone Support
Email Support
Digital Customer Channels
Problem-Solving
Decision-Making
Sporting Goods
Consumer Products
Apparel

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