Jobs in Oakville

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Within 25 km of Oakville

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Soroc Technology

Information Technology Field Technician

Oakville, ON, Canada

$25 to $35 CAD / hour · Contract

Within 25 km of Oakville · About 5.2 km from the city centre

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Job details

Pay: $25 to $35 CAD / hour
Job type: Contract
Apply by: Nov 20, 2026
Experience: 3–5+ years of experience providing Level 2 desktop, deskside, field, or infrastructure IT support in a corporate environment.
Working hours: 20 hours per week
Posted: Oct 21, 2026

Original job description

IT Support Specialist (Level 2/3) - Onsite & Field Support

Location: Oakville, ON (Travel throughout the Greater Toronto Area)

Employment Type: Contract, Part-Time (Potential for Full-Time)

Hours: Approximately 20 hours per week, with potential to increase to 40 hours

Schedule: Primarily Tuesdays and Thursdays, with flexibility based on business requirements

Start Date: ASAP

Work Arrangement: Onsite / Field-Based

Position Overview

Our client is seeking an experienced and self-sufficient IT Support Specialist (Level 2/3) to provide hands-on technical support across multiple locations throughout the Greater Toronto Area (GTA).

The successful candidate will be responsible for troubleshooting and resolving hardware, software, networking, and infrastructure-related issues while supporting day-to-day IT operations across corporate offices, pharmacies, clinics, and other business locations.

This role will be primarily based out of the client's central office in Oakville, Ontario, with regular travel to surrounding GTA locations as required.

The ideal candidate is a proactive, customer-focused IT professional who can work independently, manage competing priorities, and provide reliable technical support to employees and senior leadership.

Required Qualifications

3–5+ years of experience providing Level 2 desktop, deskside, field, or infrastructure IT support in a corporate environment.
Strong hands-on troubleshooting experience with Windows operating systems, desktops, laptops, printers, and peripheral devices.
Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, LAN/WAN connectivity, switches, and routers.
Experience diagnosing hardware failures, network connectivity issues, and general infrastructure-related problems.
Familiarity with Microsoft 365, Active Directory, user account administration, and standard enterprise IT environments.
Experience using IT service management platforms such as ServiceNow or similar ticketing systems.
Ability to independently troubleshoot technical issues, prioritize support requests, and manage multiple tasks.
Strong communication, customer service, and interpersonal skills, with the ability to support employees at all organizational levels.
Demonstrated professionalism, discretion, and ability to maintain confidentiality when supporting sensitive business operations.
Valid driver's license and reliable access to a vehicle for travel between GTA locations.
Flexibility to accommodate evolving business requirements and potential increases in weekly working hours.

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Responsibilities

Provide Level 2/3 hands-on technical support across corporate offices, pharmacies, clinics, and other GTA locations, troubleshooting hardware, software, networking, and infrastructure issues. Support day-to-day IT operations, manage and prioritize service requests, and deliver reliable customer-focused assistance to employees and senior leadership.

Requirements

Requires 3–5+ years of corporate Level 2 desktop, deskside, field, or infrastructure support experience, with strong Windows, hardware, networking, Microsoft 365, Active Directory, and ticketing-system knowledge. Candidates must be able to work independently, communicate professionally, maintain confidentiality, and have a valid driver's license and reliable vehicle for travel.

Skills

Windows Troubleshooting
Desktop Support
Hardware Troubleshooting
Printer Support
Networking Fundamentals
TCP/IP
DNS
DHCP
LAN/WAN Connectivity
Switches And Routers
Microsoft 365
Active Directory
User Account Administration
IT Service Management
Customer Service
Field Support

Visa sponsorship

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Keywords

Level 2 Support
Level 3 Support
Desktop Support
Deskside Support
Field Support
Infrastructure Support
Windows
Desktops
Laptops
Printers
Peripheral Devices
TCP/IP
DNS
DHCP
LAN/WAN
Switches
Routers
Microsoft 365
Active Directory
User Account Administration
ServiceNow
Ticketing Systems
Hardware Troubleshooting
Network Connectivity
IT Service Management
Corporate IT
Onsite Support
Greater Toronto Area
Customer Service

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