Company Description Mercedes-Benz Burlington, a division of Quantum Automotive Group, is the flagship Mercedes-Benz dealership serving the Burlington and Greater Hamilton region. The dealership offers a broad selection of luxury passenger vehicles, AMG performance models, electric vehicles, and Sprinter vans. Recognized as Star Dealer of the Year multiple times, Mercedes-Benz Burlington is known for its commitment to premium customer service and high-quality vehicle care. Team members work in a professional, customer-focused environment where clients are supported throughout their ownership experience.
Role Description This is a full-time, on-site Sales Representative role based at Mercedes-Benz Burlington in Burlington, ON. The Sales Representative will welcome and engage clients in the showroom, identify their needs, and present suitable Mercedes-Benz vehicles and options. Daily responsibilities include conducting test drives, explaining vehicle features and benefits, preparing quotes, and guiding clients through financing, leasing, and purchase processes. The role involves maintaining up-to-date product and brand knowledge, following up with leads and existing clients, and using CRM tools to track interactions and build long-term relationships. The Sales Representative also collaborates with service and finance teams to ensure a seamless customer experience and supports dealership events and promotions.
Qualifications
- Sales and customer service skills, including consultative selling, relationship building, and handling client inquiries in a professional manner.
- Communication and interpersonal skills, including clear verbal communication, active listening, and a strong client-focused approach.
- Organizational and administrative skills, such as managing documentation, using CRM systems, and maintaining accurate records.
- Product and market knowledge skills, including the ability to learn vehicle features, luxury automotive trends, and Mercedes-Benz brand standards.
- Relevant experience in retail or automotive sales, with a proven ability to meet or exceed sales targets.
- Comfort working in a fast-paced showroom environment and collaborating with cross-functional teams.
- Valid driver’s license with a clean driving record, and ability to conduct test drives with clients.
- Availability to work dealership hours, including evenings and weekends as required.
- High school diploma or equivalent; post-secondary education in business, marketing, or a related field is an asset.
- OMVIC certification required.
This role is filling a current vacancy.
Compensation is commission based.
