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Location
Oakville, ONL6H 5S4
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Work location
On site
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Salary$36.00HOUR hourly / 40 hours per week
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Terms of employment
Permanent employmentFull time
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Early morning, Morning, Overtime available
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Job Bank
#3610187
Overview
Languages
English
Education
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College/CEGEP
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Give access to computer networks
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Report on the performance of computer systems and networks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts
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Participate in the redesign of applications and other software
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Provide business systems, network and Internet support to users in response to identified difficulties
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Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
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Perform Web-server backup and recovery operations
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Provide customer service
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Manage incidents
Additional information
Personal suitability
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Accurate
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Client focus
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Judgement
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Organized
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Team player
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Ability to multitask
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Time management