Jobs in Oakville

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Within 25 km of Oakville

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Steel & Tube Holdings Ltd

Customer Experience Consultant

Hornby, ON, Canada

Full-time

Within 25 km of Oakville · About 18.3 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posted: Oct 8, 2026

Original job description

Customer Experience Consultant

Posted: 08/10/2026

Closing Date: 05/11/2026

Job Type: Permanent - Full Time

Location: 65 Seymour Street Hornby Christchurch 8042

Job Category: Customer Service

At Steel & Tube Roofing Christchurch, we are one of New Zealand’s leading destinations for steel solutions, revolutionising the industry for over 70 years. Our branches and distribution centres are alive with enthusiasm, and we are seeking passionate individuals to join our team as a Customer Experience Consultant.

Your Role

As a member of our Customer Experience Roofing Team, you will be the driving force behind exceptional customer interactions across various channels. Your responsibilities will include:

Influencing sales to process orders and quotes
Offering innovative solutions
Providing outstanding support to our valued customers

About You

You are passionate about delivering top-notch customer service and thrive in a fast-paced environment. You excel in problem-solving, accuracy, efficiency, and effective communication. Prior experience in the roofing industry is a preference but not required. If you’re ready for a change from hands-on tools to an office environment, this role is perfect for you.

Why Steel & Tube?

Competitive Compensation - Our attractive pay will bring a smile to your face!
Balanced Work Hours - Enjoy a consistent 40-hour workweek for the ideal work-life balance
Weekday Adventure - Work hard and play harder, Monday to Friday between 7:00 am and 5:30 pm
Annual Celebrations - We value your contributions with annual salary reviews
Health and Life Coverage - Benefit from discounted health insurance and complimentary life insurance
Educational Support - We support your family’s educational journey with our helpful program
Retail Discounts - Enjoy exclusive discounts on various brands through our retail partnership program

Why Join Us?

At Steel & Tube, we are committed to building a vibrant, diverse, and talented team. Inclusivity drives our success, and our dynamic training program will equip you with the skills to shine.

Are you ready to dive into the action and be part of the excitement at Steel & Tube? Your thrilling career journey starts here. Apply today and let’s embark on this adventure together!

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More about this job

Responsibilities

Support customers across multiple channels by providing excellent service and assistance. Influence sales, process orders and quotes, and offer innovative solutions to customer needs.

Requirements

The ideal candidate is passionate about customer service and can thrive in a fast-paced environment. Strong problem-solving, accuracy, efficiency, and communication skills are important; roofing industry experience is preferred but not required.

Skills

Customer Service
Sales
Order Processing
Quote Preparation
Problem-Solving
Accuracy
Efficiency
Communication
Customer Support
Solution-Oriented Thinking

Benefits

Competitive Compensation
40-Hour Workweek
Monday To Friday Schedule
Annual Salary Reviews
Discounted Health Insurance
Complimentary Life Insurance
Educational Support
Retail Discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Roofing
Steel Solutions
Sales
Order Processing
Quotes
Customer Support
Problem-Solving
Accuracy
Efficiency
Communication
Fast-Paced Environment
Innovative Solutions
Wholesale Building Materials

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