Position Overview
This position requires the ability to provide field service support including installation, maintenance, repair, and troubleshooting of industrial equipment. The successful candidate will diagnose technical issues, complete service documentation, and deliver timely, professional customer support while traveling throughout North America and Mexico.
Position Status: Existing vacancy
Location: Mississauga, ON
Job Type: Full-Time
Travel: Some local & International Travel required. (Canada, US, Mexico)
Benefits Of Joining Our Team
- Competitive compensation and benefits (dental care, vision care, extended health care)
- RRSP match program- matching up to 5% after 3 months
- 3 weeks of paid vacation for this role.
Key Responsibilities
- Providing service and customer support during field visits or dispatches
- Managing all on-site installation, repair, maintenance and test tasks
- Diagnosing errors or technical problems and determining proper solutions
- Provide service and customer support during field visits
- Manage all on site installation, repair, maintenance and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Document processes
- Operate vehicle in a safely manner and use field automation systems according to the Company's standards
- Follow all company's filed procedures and protocols
- Cooperate with technical teams and share information across the organization
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
- Ability to travel throughout N.A. and Mexico.
Ideal Candidate Profile
Education
- College / University;
- Completion of a formal apprenticeship and valid electricians license required
Experience
- 5+ years of previous experience reading, interpreting and following electrical power schematics and blueprints. Ability to read blueprints
- Extensive knowledge of electrical systems, panel controls and wiring, VFD drives, Servo drives, Servo Motors, PLC troubleshooting, Gear Motors, Hydraulics, Pneumatics.
- Proficient in the use of test meters and other diagnostic equipment
- Must be physically capable of pulling wires and cables through conduits
- Excellent analytical and problem-solving skills
- Ability to us specific hand tools and power tools
- Pride in work and work environment
- Ability to work under tight deadlines
- Flexibility, being able to handle multiple tasks, attention to detail
- Team Player, good attitude
- Proactive and motivated
Equal Opportunity Employer
Our company is an equal opportunity employer. It is our policy to provide equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors, except where otherwise provided by law.
