Jobs in Oakville

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Within 25 km of Oakville

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Xerox

Field Service Technician (Production) - Toronto, ON

Mississauga, ON, Canada

Within 25 km of Oakville · About 14.1 km from the city centre

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Job details

Experience: For more than 100 years, Xerox has continually redefined the workplace experience.
Posted: Oct 9, 2026

Original job description

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visit Xerox Careers. If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visit Xerox Job Search.

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional Production Service Technicians to delight our customers.

*Must hold a U.S. visa to be eligible for travel to the United States for training.

Primary Responsibilities:

Offer outstanding service to our clients. Manage call resolve issues in accordance with customers SLA agreement to manage customer relations and optimize customer satisfaction.
Leverage senior level experience and specialized training in electromechanical equipment and advanced troubleshooting to perform repairs and maintenance on large scale production equipment.
Perform full range of maintenance on assigned products; including technical diagnostics, software loads, installation, removal, retrofit and utilization of remote resolution software.
Take responsibility for customer satisfaction by serving as the primary customer contact and providing all maintenance, production, and supply inventories of assigned equipment.
Provide assistance and guidance to other team members regarding policies, procedures and overall equipment repair best practices.

Skills and Qualifications:

Senior Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic, Repair, or Military or Veteran.
Superior time management skills and Reliability. Our customers are counting on you. If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals! We value dependable employees who are eager to meet deadlines.
Valid driver's license, appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in our technician background check. 
This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday.  Safety is our top priority especially around electrical components.
Useful certifications for this role.

Here’s what success looks like in the first 60 days:

You have successfully navigated through our new hire training and completed the technical training courses which have set you up for success in the following categories:
- Comprehensive understanding of our company and customer service culture.
- Clear expectations in reference to call load, territory alignment and client satisfaction.
- Thorough knowledge base of the equipment and inventory needs to support your territory.
- Actively and correctly completing service calls independently.

Additional Benefits:

Substantial growth opportunities for future career development within a supportive and collaborative company culture.
Full medical/dental/vision, wellness credits, and a company contribution to a Health.
Savings Account
Paid time off, plus holidays and personal days.

General Information

City

Mississauga, Toronto

State/Province

Ontario

Country

Canada

Date

Friday, October 9, 2026

Working time

Full-time

Ref#

20041550

Job Level

Individual Contributor

Job Type

Experienced

Seniority Level

Entry Level

Currency

CAD - Canada - CA

Annual Base Salary Minimum

37,980

Annual Base Salary Maximum

75,960

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More about this job

Responsibilities

The Field Service Technician will manage customer relations by resolving technical issues and performing maintenance on large-scale production equipment. They are responsible for providing technical diagnostics, software updates, and ensuring customer satisfaction through reliable service delivery.

Requirements

Candidates must possess senior-level electromechanical experience, including the ability to read electrical schematics and use a multi-meter. A valid driver's license and the physical ability to lift 50 pounds and perform active field work are required.

Skills

Electromechanical troubleshooting
Electrical schematics
Multi-meter usage
Technical diagnostics
Software installation
Customer service
Time management
Preventive maintenance
Equipment repair
Field service
Problem solving
Inventory management
Safety compliance

Benefits

Medical insurance
Dental insurance
Life insurance
Employee Assistance Program
Paid Time Off
Holidays
Disability benefits
Retirement benefits
Vision insurance
Wellness credits
Health Savings Account

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Production Equipment
Electromechanical
Troubleshooting
Electrical Schematics
Multi-meter
Technical Diagnostics
Software Loads
Customer Satisfaction
SLA
Preventive Maintenance
Inventory Management
Safety
Driver's License
Hardware Repair
Technical Services
Print Technology

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