Who we are:
Pivotal Integrated HR Solutions is a leading provider of customized, trusted HR solutions to small and mid-size companies in Canada. The Managed Payroll division provides full-service payroll administration for hundreds of companies across Canada, with our proprietary payroll platform and a team of 40+ Payroll Administrators and Specialists.
We pride ourselves on our welcoming and engaged team culture, and no that’s not just a cliché! We have been recognized as one of the top 100 great places to work for 3 years straight. We KNOW that we have something special and we invite you to be part of it!
Who we are looking for:
The Pivotal Payroll Administrator is an entry level position that manages a portfolio of clients across Canada, processing timely, accurate payroll while maintaining premium customer service.
If you have completed your Payroll education and are looking to start your career, this position is for you! We provide extensive training and oboarding throughout the first year and beyond.
You are right for this role if you:
- Have completed your payroll education and are looking to start your career in payroll;
- Consider yourself a lifelong learner and enjoy being challenged and learning on a daily basis;
- Have a proven track record with attention to detail, accurate data entry, and multi-tasking;
- Enjoy speaking on the phone with clients and exude a professional, enthusiastic demeanor;
- Have an everything is “figureoutable” attitude and are resourceful in finding information and solutions;
- Consider yourself tech savvy and quickly learn new apps and platforms;
- You thrive in a fast-paced environment and are able to manage multiple priorities and deadlines with a smile :)
What you will do:
- Gather and enter clients’ payroll data on a daily basis;
- Email clients as required to obtain payroll data and approvals;
- Return phone calls and emails from clients promptly;
- Input new hires, terminations, time sheets, and all adjustments to employee/payroll data ;
- Audit and advise clients to ensure legislative compliance;
- Understand your clients’ reporting requirements and looking for ways to add value;
- Handle third-party inquiries (i.e. Service Canada, CRA, Employment Verifications);
- Complete ROEs and T4s;
- Respond to employee payroll-related questions;
- Process all year-end tax forms and reconciliations;
- Assist in the continuous improvement of the service we provide;
- Attend regular internal training and workshops to maintain and improve your payroll knowledge.
Required Qualifications and Experience:
- PCP designation or are a PCP Candidate (PF1 and PF2 must be completed);
- Previous experience working in a hybrid or remote office setting;
- Professional experience using Microsoft Office Suite (particularly Outlook and Excel)
Joining Pivotal Payroll offers:
- Training and experience on multiple payroll platforms (Pivotal PayNet, Ceridian, ADP, Payworks)
- Family-friendly flexible hours and the opportunity to work from home
- Team back-up for vacation and personal days
- Exposure to extensive payroll variety (all provinces, unions, pensions, benefits, etc.)
- The support and collaboration of a best in class team of Payroll Administrators and Specialists
- Opportunity and encouragement for career growth
Compensation & Additional Benefits:
- $45 000 to $55 000 CAD/year, depending on experience
- Annual performance based bonus plan
- 15 paid vacation days + half-day summer Fridays
- Hybrid work environment
- Annual professional development allowance
- Health & dental benefits
- Group RRSP plus employer matching (after one year of employment)
- Ongoing training and development opportunities
- Regular team social events (in-person and remote)
Come as you are. We are building towards a diverse, inclusive, and equitable workplace to empower and create access and opportunity for all. We welcome applications from people from all underrepresented groups, including (but not limited to) people of any gender, age, or religion, members of the LGBTQIA2+ community, BIPOC and other underrepresented races and nationalities, people with disabilities, veterans, and anyone who may contribute to the further diversification of Pivotal.
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Pivotal will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. Accommodations are available on request for candidates taking part in all aspects of the selection process.
