Jobs in Oakville

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Within 25 km of Oakville

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Long & McQuade Musical Instruments

Sales and Rental Associate

Mississauga, ON, Canada

Full-time

Within 25 km of Oakville · About 14.1 km from the city centre

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Job details

Job type: Full-time
Posted: Sep 21, 2026

Original job description

Title

Sales and Rental Associate

Department

All Departments

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

900 Rathburn Road W

Mississauga, ON

Job Description

Help our customers through the selling and renting of musical instruments and gear
Define the individual needs of every customer and match those needs with the right combination of our products and services
Demonstrate recommended products to customers and explain their features and benefits
Answer telephone calls in a timely and professional manner
Follow up on product orders with customers and suppliers
Use our common sense approach with customers to troubleshoot and solve problems
Maintain in-depth and current knowledge of our products, policies and procedures
Attend weekly staff meetings and periodic training sessions
Merchandise store to create an inviting environment for customers to shop
Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

Must be a musician who plays at least one instrument
Must be able to work weekdays, weeknights and weekends
Excellent verbal communication skills
Positive attitude and steady composure
Proven strong work ethic and commitment
High levels of energy and enthusiasm
Ability to lift and carry large boxes
Ability to excel in a fast-paced environment
Ability to recommend solutions in a confident and assertive manner
Good organizational skills and attention to detail
Previous experience in retail or sales is an asset

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More about this job

Responsibilities

Help customers select and rent musical instruments and gear by identifying their needs, recommending suitable products and services, and demonstrating product features. Handle calls and order follow-ups, resolve customer issues, maintain product knowledge, merchandise the store, and assist with meetings, training, and store and warehouse duties.

Requirements

Applicants must play at least one instrument and be available on weekdays, weeknights, and weekends. They should have strong communication and organizational skills, a positive attitude, a strong work ethic, energy, composure, and the ability to lift large boxes and work in a fast-paced environment; retail or sales experience is an asset.

Skills

Musical Instrument Proficiency
Sales
Retail
Customer Needs Assessment
Product Demonstration
Product Knowledge
Verbal Communication
Telephone Etiquette
Order Follow-Up
Troubleshooting
Problem-Solving
Merchandising
Organization
Attention to Detail
Physical Ability to Lift and Carry Boxes
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Musical Instruments
Musical Gear
Instrument Rental
Retail Sales
Customer Service
Product Recommendations
Customer Needs Assessment
Product Demonstrations
Product Features and Benefits
Telephone Communication
Order Follow-Up
Supplier Communication
Troubleshooting
Problem-Solving
Product Knowledge
Store Merchandising
Store Maintenance
Warehouse Duties
Staff Meetings
Training
Fast-Paced Environment

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