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Xtron Imaging Inc.

Service Coordinator

Mississauga, ON, Canada

Full-time

Within 25 km of Oakville · About 14.1 km from the city centre

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posted: Nov 5, 2026

Original job description

Xtron Imaging is actively seeking a talented and experienced Service Coordinator to join our well established and growing business. We are looking for a highly motivated team player, who enjoys working in a fast-paced environment, with dispatch or automotive service industry background, to join our team. The ideal candidate shares our vision for success.

What we offer:

· Competitive compensation package

· Continuing professional development

· Opportunities for advancement

· Company events

· Health and Dental Benefits

· Life Insurance

The ideal candidate would:

· Have previous experience in the customer service industry (required)

· Be a solid communicator with exceptional multi-tasking and organizational skills

· Have a keen eye for detail

· Have good computer knowledge, comfortable working with multiple programs

· Parts and/or service experience will be considered an asset

· A strong background in the Automotive/ Service Advisor or Dispatch service industry is an asset

Duties include:

· Answering Phone calls, scheduling, and dispatching field personnel in a timely manner with a focus on customer satisfaction.

· Collaborating with service team to source best pricing on parts/items and quoting customers.

· Coordinating and effectively communicating between service team, service manager and customers through every step of service visits.

· Scheduling follow-ups and routine services with customers.

· Preparing reports for invoicing.

· Processing purchase order, tracking incoming parts and organizing inventory.

· Maintaining necessary documentation, reports and training records.

· Administrative support to management

General office-related duties as required, this is not an exhaustive list of duties.

EDUCATION/ TRAINING:

Experience in Automotive/ Service Advisor or Dispatch service industry: 1 year (preferred)
Post-secondary diploma and/or relevant working experience.

Our client is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.

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More about this job

Responsibilities

Answer calls, schedule and dispatch field personnel, and coordinate communication among customers, technicians, and the service manager. Source and quote parts, arrange follow-ups, prepare invoicing reports, process purchase orders, track parts and inventory, maintain records, and provide administrative support.

Requirements

Previous customer service experience is required, along with strong communication, multitasking, organizational, and computer skills. One year of automotive service advisor or dispatch experience is preferred; parts or service experience and a post-secondary diploma or relevant work experience are also noted.

Skills

Customer Service
Communication
Multitasking
Organization
Attention to Detail
Computer Literacy
Scheduling
Dispatching
Parts Sourcing
Quoting
Inventory Management
Report Preparation
Purchase Order Processing
Documentation

Benefits

Continuing Professional Development
Opportunities for Advancement
Company Events
Health and Dental Benefits
Life Insurance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Dispatch
Automotive Service
Service Coordination
Field Personnel
Scheduling
Parts Sourcing
Customer Quoting
Service Visits
Follow-Up Scheduling
Routine Services
Invoicing Reports
Purchase Orders
Parts Tracking
Inventory Organization
Documentation
Training Records
Administrative Support
Service Advisor

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