Location: Burlington, ON
Salary: $75,000-$85,000 annually
Job Type: Permanent, Full-Time
About The Opportunity
An established, family-owned Canadian company and leading distributor within the electrical industry is seeking an experienced
Transportation Supervisor to join its team in Burlington, Ontario.
With decades of industry experience and multiple locations across Ontario, this organization is committed to delivering exceptional customer service while investing in its employees through ongoing training, professional development, and career advancement opportunities.
This is an excellent opportunity for a hands-on transportation leader who enjoys overseeing daily operations, managing a fleet, developing employees, and driving operational efficiencies.
What You’ll Be Doing
Reporting to the Director of Operations, the Transportation Supervisor will oversee the day-to-day operations of the transportation department, ensuring safe, efficient, and cost-effective delivery operations while maintaining a strong customer-first approach.
Transportation Operations & Fleet Management
- Oversee daily transportation activities, including dispatching, routing, scheduling, and tracking deliveries.
- Develop and optimize driver schedules and delivery routes to improve efficiency and maximize profitability.
- Manage transportation staff, workloads, and shipment coordination.
- Monitor department budgets, control expenses, and identify opportunities for cost savings.
- Review and approve employee timecards using ADP payroll software.
- Oversee fleet maintenance, vehicle inspections, servicing records, and overall vehicle safety.
- Manage vehicle leasing, purchasing, and disposal.
- Ensure compliance with Ministry of Transportation regulations, vehicle licensing, registrations, and applicable transportation legislation.
- Monitor driver abstracts, identify potential risks, and ensure all required documentation remains current.
- Oversee customs duties and brokerage requirements for cross-border deliveries.
- Evaluate transportation equipment, technologies, and systems to improve efficiency and reduce operating costs.
- Monitor delivery performance, driver behaviour, vehicle usage, and equipment longevity.
- Ensure annual departmental targets are achieved, including on-time delivery and customer satisfaction goals.
- Oversee the distribution centre's back lot and outbound delivery strategy.
Leadership & Team Development
- Provide hands-on leadership, direction, and support to the transportation team.
- Coach, mentor, and develop employees to encourage strong performance and professional growth.
- Foster a positive, inclusive, and collaborative working environment.
- Assist with recruitment, interviewing, hiring, and onboarding of new employees.
- Coordinate employee training and ensure ongoing development requirements are met.
- Conduct regular performance reviews, establish goals, and identify opportunities for career progression.
- Manage employee attendance, timekeeping, and performance concerns in collaboration with Human Resources.
- Address employee concerns and resolve workplace issues promptly and professionally.
- Promote teamwork and effective communication between transportation, warehouse, branch, and other internal departments.
Customer Service & Continuous Improvement
- Promote a customer-first approach throughout all transportation operations.
- Address and resolve customer complaints, delivery concerns, and service-related issues.
- Ensure customer commitments are met and delivery delays are minimized.
- Maintain regular communication with branch managers, senior leadership, and internal stakeholders.
- Use operational data and analytics to identify trends, improve processes, and increase departmental efficiency.
- Develop and implement strategies to reduce costs, improve productivity, and maximize profitability.
- Work collaboratively with operations, sales, finance, marketing, and warehouse teams.
- Participate in Joint Health and Safety Committee meetings and promote safe workplace practices.
- Ensure employees follow company policies, procedures, and applicable quality standards.
What You Bring to the Table
- High School Diploma required.
- Post-secondary education or a diploma in Logistics or Transportation is considered an asset.
- Previous experience in transportation, fleet management, dispatch, or logistics operations.
- Previous supervisory or team leadership experience.
- Experience working with Transportation Management Systems (TMS) is an asset.
- Strong understanding of transportation regulations, fleet safety, and compliance requirements.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical, organizational, and problem-solving abilities.
- Financial awareness with the ability to monitor budgets and control operating costs.
- Intermediate computer skills, including Microsoft Outlook, Excel, Word, PowerPoint, and Office 365.
- Excellent time management skills with the ability to prioritize multiple responsibilities.
- Ability to thrive in a fast-paced, deadline-driven environment.
- Strong attention to detail and a continuous improvement mindset.
What’s in It for You?
- Competitive salary of $75,000-$85,000 annually
- Comprehensive medical and dental coverage for employees and dependents, with flexible plan options.
- Employee Assistance Program (EAP).
- Global travel coverage.
- Pension plan with employer contribution matching.
- Tuition reimbursement program.
- Ongoing training and professional development opportunities.
- Opportunities for career advancement and internal promotions.
- Supportive, inclusive, and team-oriented workplace culture.
- Employee-focused environment that recognizes and rewards contributions.
Disclosure:
This posting represents an active and genuine vacancy with one of 3 Step Recruitment’s clients and is not for speculative or pipeline recruitment.
3 Step Recruitment and/or our Clients may use, from time to time, AI-assisted tools to support the screening and evaluation of applications; however, these tools are not intended to replace human judgement or decision-making in the hiring process. 
